Terms of service
Welcome to Krisa Collections. By accessing and using our website www.krisa.co.in, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.
1. General
Krisa Collections reserves the right to update or modify these terms at any time without prior notice.
2. Product Information
We strive to display our sarees and products as accurately as possible. However:
Slight colour variations may occur
• due to photography lighting and screen resolution.
• Minor weaving irregularities, thread pulls, or colour variations are natural characteristics of handcrafted fabrics.
• Product descriptions and prices are subject to change without notice.
3. Pricing
All prices listed on the website are in Indian Rupees (INR).
Krisa Collections reserves the right to modify prices at any time without prior notice.
4. Orders & Payments
Once an order is placed on the website:
• You will receive an order confirmation via email or SMS.
• Orders will be processed only after successful payment.
• We accept secure online payments through trusted payment gateways.
Krisa Collections reserves the right to cancel any order due to pricing errors, stock issues, or payment verification concerns.
5. Shipping & Delivery
We aim to deliver your order as quickly as possible.
• Orders are typically processed within 1–3 business days.
• Delivery timelines may vary depending on the location.
• Delays caused by courier services, weather conditions, or other unforeseen circumstances are beyond our control.
6. Return & Exchange Policy
At Krisa Collections, customer satisfaction is important to us.
• Returns or exchanges are accepted only for damaged or incorrect products.
• Customers must inform us within 24–48 hours of delivery with clear photos of the issue.
• The product must be unused, unwashed, and in its original packaging.
Customised or sale items may not be eligible for returns or exchanges.
7. Intellectual Property
All content on this website including images, logos, product descriptions, and designs are the property of Krisa Collections and may not be copied, reproduced, or used without permission.
8. Privacy
Your personal information is kept secure and is used only for order processing and customer communication. We do not share your information with third parties except for payment processing and shipping purposes.
9. Limitation of Liability
Krisa Collections shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
10. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Krisa Collections
Website: www.krisa.co.in
